Onboard

The start of every digital journey is crucial.
That’s why we created Onboard - to enhance user onboarding for start-ups and organisations. The goal... to help you convert more users, improve their experience and boost revenue.
Get help with user onboarding
Did you know?
74%
of potential customers will switch to other solutions if the onboarding process is too complicated.
63%
of customers think onboarding is key to deciding to subscribe to a product.
86%
of the customers say they will remain loyal if onboarding and continuous education are provided.
We have reviewed the user onboarding processes of popular B2B tools, so you don’t have to!

Discover how Dropbox reinforces security while onboarding new users

Learn how Slack onboards and connects people with their teams

Navigating Notion: An in-depth review of their onboarding

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Need help with your user onboarding?

We have a two packages to help you
Inspect
Onboarding audit & ideas
User and product discovery
User testing
Step-by-step onboarding audit
Actionable takeaways and ideas
2-3 weeks
Inspect + Design
The full Onboard package
As per "Inspect", plus:
Professional UI & UX design
Interactive prototype
Smooth developer hand-off
Up-to 12 weeks
Interested in Onboard?
“For over 16 years, I’ve helped startups and organisations optimise their user journeys. At Desire Path, our name reflects the natural, efficient paths users take. This philosophy drives our mission: to create seamless digital experiences by aligning with user behaviours.

Onboard was born to address the critical need for effective user onboarding. It’s the gateway to engagement and satisfaction. Too often, companies lose potential users due to poor onboarding experiences.

Onboard is dedicated to making this crucial phase intuitive and engaging. By designing user-centric onboarding processes, we help businesses create deeper connections and achieve greater success. ”
FAQs
What is Onboard?
Onboard is a dedicated service by Desire Path focused on optimising user onboarding processes for start-ups and organisations.
What can I expect during the audit?
We will thoroughly examine your current onboarding process to identify pain points and areas for improvement.
Why choose Desire Path?
With over 10 years in business, Desire Path has built a strong reputation working with a diverse range of clients, from local start-ups to global enterprises. Our proven track record, client testimonials, and data-driven approach highlight our commitment to excellence. We focus on creating user-centric designs that deliver measurable results.
Do you provide implementation support?
We provide comprehensive design solutions and work closely with your team to create detailed design plans. While we don’t implement our designs into code, we collaborate with your developers to ensure our improvements are seamlessly integrated.
How do you measure the success of your recommendations?
We measure success by tracking key metrics before and after implementation. We start by understanding your current conversion rates and user engagement levels. After implementing our recommendations, you’ll clearly see the improvements through increased conversions and enhanced user satisfaction. Our data-driven approach ensures that you can quantify the positive changes brought by our optimisations.
I have more questions, who do I speak to?
You can talk to our team about our Onboard service by emailing hello@desirepath.agency